The clinic receptionist will check your appointment letter and confirm your current details. Please tell them if you have changed your address, telephone number or general practitioner (GP).
To help reduce the spread of infection, wash your hands when you arrive and before you leave the building, or use the hand sanitiser available at most reception areas and entrances of our buildings.
When you come for an appointment you will need:
You can bring a support person with you but we ask that, if possible, you bring no more than two people. In some clinical areas it is only possible for one person to remain with you. If you are bringing children to the clinic, please make sure you supervise them at all times.
You will be looked after by a team who will work together to plan and provide your care. All staff who meet you will introduce themselves and wear a badge stating their name and role.
A team of doctors may be involved in your treatment and care under the supervision of a specialist. You will be seen by a member of their team, but not necessarily by the specialist.
The nurse or doctor will explain what treatments or procedures you will be having and ask for your consent before any procedures are carried out. For some procedures, such as operations, you will be asked to give specific consent in writing. If you are unclear about anything, please ask. Our staff are happy to explain your care and treatment to you.
Research projects are carried out at National Women's Health with the aim of improving knowledge and care provided to women and babies. You may be asked to consider participation. We are also a teaching hospital for midwifery and medical students, and so you may be asked if a trainee clinician can be present at your consultation or involved in your care. You can say no to this and this will not affect your treatment in any way. Find out more about your rights and privacy here.
